Welcome to Rozi Support

Product FAQs
  • Rozi Air Fryer

    Rozi Air Fryer

  • Rozi Air Purifier

    Rozi Air Purifier

  • Rozi TidyBot

    Rozi TidyBot

  • Rozi Cordless Vacuum Cleaner

    Rozi Cordless Vacuum Cleaner

  • Rozi UV Vacuum Cleaner

    Rozi UV Vacuum Cleaner

  • 1. How long is the warranty?

    We provide a one-year warranty and 30 days of free return. We provide accessories for replacement as well. We provide an additional 90 days warranty after every repair.
    Please note that man-made problems are not counted in the scope of maintenance.

  • 2.Is it advisable to stop charging when not in use?

    It is better to stop charging after being fully charged. And if it is not going to be used for a long time, please fully charged before storing it.

  • 3.How do I clean the filter?

    The filter is washable. After washing, please put it in a ventilated place to dry and install it in the cordless stick vacuum.

  • 4. Does it stand by itself?

    No. Please lean it on the wall.

Contact Customer Service

Contact Email: support@shoprozi.co

Or tell us about your issue in the table below so we can better assist you.